This document explains both our Privacy Policy (how we collect, use, and protect your information) and our Terms of Use (rules for using Travel Milo).By creating an account or using Travel Milo, you agree to this policy. If you do not agree, you cannot create an account or use the service
1. What We Collect
When you use Travel Milo, we collect the following information:
Account information: email, name, username, profile photo, language preference.
Contact details: email address and phone number (if you provide them).
Preferences: travel pace, food preferences, allergies, accessibility needs.
Trip information: itineraries, activities, comments, reviews, saved places.
Location data:
Your home/base location (set in your profile).
Live location (when you enable location features in the app).
Technical information: device type, IP address, log data, and cookies.
2. Why We Collect It
We use this information to:
Create and manage your account.
Provide and improve Travel Milo’s features.
Generate personalized trip recommendations.
Enable location-based services (maps, nearby suggestions).
Send notifications you choose to receive.
Ensure security and meet legal requirements.
3. Tools & Third-Party Services We Use
We rely on trusted third parties to provide Travel Milo:
Firebase — authentication, hosting, database, storage.
Google Maps & Places API — place details, maps, and location services.
OpenAI — generates personalized trip recommendations.
Amplitude — analytics to improve the app.
OneSignal — push and email notifications.
These providers may process your data, in compliance with applicable law.
4. Your Rights
Under privacy laws, you have the right to:
Access your data.
Correct or update your data.
Request deletion of your account and data.
Withdraw consent (by closing your account).
Request a copy of your data (portability).
To exercise these rights, email us at hello@travelmilo.com.
5. Data Retention
We keep your data as long as you have an account.
When you close your account or request deletion, we delete your data.
Some backups may take a short period to fully clear.
6. Sharing & Disclosure
We never sell your data.
We only share data with the third-party services listed above.
We may disclose information if required by law or to protect security.
7. Using Travel Milo (Terms of Use)
When using Travel Milo, you agree to:
Be at least 16 years old (or the legal minimum in your country).
Not misuse the app (no spam, scraping, or unlawful activity).
Treat others respectfully (no abusive or offensive content).
Understand that content you create remains yours, but you grant Travel Milo a license to display it within the service.
Accept that Travel Milo cannot guarantee the accuracy, availability, or safety of third-party places and recommendations.
Acknowledge that features and terms may change over time.
8. Limitation of Liability
Travel Milo is provided “as is.”
We are not liable for lost data, missed bookings, inaccurate recommendations, or issues caused by third-party providers.
Use Travel Milo at your own discretion and risk.
9. Changes to This Policy
We may update this page from time to time. If we make major changes, we’ll notify you in-app or by email. Continued use of Travel Milo after changes means you accept the new version.
10. Contact
For questions, concerns, or requests about your data:
hello@travelmilo.com
